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Help & Frequently Asked Questions

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New Visitors

How do I navigate through the Venust Jewelry store?

How do I make a purchase?

Ordering

What are my payment options?

What is the currency for all prices?

How do I order online?

What is Venust Jewelry pricing and discount policy?

Do you ship internationally?

Purchase at venustjewelry.com secure?

What is Venust Jewelry' product availability?

Will I receive an email confirmation of my order and tracking information?

Shipping & fulfillment

What are Venust Jewelry shipping methods?

How long does it take to receive products?

No-Delivery Zone

Missed Delivery

Returns & Exchanges

How do I change or cancel my order?

What is your return, refund and exchange policy?

Security & Privacy policy

What is Venust Jewelry' privacy policy?

How does Venust Jewelry use my personal information?

What is Venust Jewelry' commitment to customer service?

Conditions Of Use

What if I find catalog or website errors?

What if my package has been damaged during shipment?

What if my package is refused or undelivered?

About Venust Jewelry

Where is Venust Jewelry located?

Does Venust Jewelry have customer testimonials?

Contact Us

Customer Service